State Farm® Insurance Agent Betsy Thomson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Whitley Woodfin
March 9, 2025
"Melissa has been amazing! Couldn't ask for better service!!"
"We appreciate that so much! Melissa is the best and always takes care of our customer's needs! "
Teresa Phillips
February 21, 2025
"Melissa was great!"
"Thank you so much Teresa! Melissa is amazing! "
Cecil McDonald
January 24, 2025
"Mrs LaDuke and Chelsea are outstanding State Farm agents. Professional, courteous, friendly and patient. I enjoy the service at their office."
"Thank you!! Melissa and Chelsea are amazing and that makes us so happy! We appreciate your business and love seeing you in the office!! "
Chris Redden
January 10, 2025
"My experience with State Farm agent Melissa was beyond exceptional! I totally recommend State Farm to everyone!"
"Chris, thank you so much for the kind review, Melissa is the best of the best! She knows all things insurance. We love your recommendation and those 5 Stars! "
Mildred Rhodes
January 8, 2025
"Melissa was very knowledgeable on the insurance. Answer all questions that I had."
"Thank you for taking the time to leave a review and give us 5 stars, Mildred! We are so happy with your decision to choose our office!"
Debbie Salmon
January 4, 2025
"Melissa was quick to respond with her quote. She was professional and kind. Fantastic to work with."
"Debbie, thank you for giving Melissa such a great shoutout! She loves her job and her customers!"
John Davis
December 19, 2024
"Great Staff!! First class service and sales."
"Well John Davis! We sure love you taking the time to leave us a review and give us 5 Stars!"
Birdia Gray
December 19, 2024
"Kelly was very patient and listened to you."
"Thank you so much for the 5 Stars! Kelly is a great asset to our team, thank you for taking the time to show her some love!"
Lakine Walker
December 18, 2024
"Carrington has always been my go to girl for any of my insurance needs! She’s very friendly, kind and knowledgeable about anything I ask. She has gone above and beyond to take care of her customers!"
"Lakine, thank you so much for taking the time to give us a review and we always love 5 stars! You are so right about Carrington, she has found her calling. She loves her job, insurance and above all our customers! :)"
kathy rich
December 17, 2024
"I always have had the best service with this group!!! They are always quick to respond and so kind!"
"Mrs. Kathy, you are so sweet. It always makes us feel good to know our customers are happy. Thank you for taking the time to leave us a review and for the 5 Stars! "
Darryl Moore
December 6, 2024
"I love Carrington! She always takes care of everything for us fast! 10/10 recommend"
"Darryl, thank you for taking the time to give our Carrington a shout out! She is great at her job, and always has a smile. We really appreciate the 10/10! :)"
K Real
December 6, 2024
"Excellent customer care protocol"
"Thank you for the 5 Star Review and the kind words, excellent is what we strive to be! "
Christopher Gill
December 5, 2024
"I had an excellent experience! They were fast and efficient"
"Thank you for giving us such a great review, Chris! That is exactly how we want our customers to feel!"
Debra Greenhaw
December 4, 2024
"The staff was very nice and helpful, Melissa was extremely helpful and kind with my transfer of insurance 😊 I'm in good hands now 😁"
"Thank you for taking the time to give Melissa and our office such a great review, and we always love 5 stars! Thank you for choosing us. :)"
Rita Nugent
November 21, 2024
"Betsy Thomson State Farm is exceptional! The team is friendly, knowledgeable, and always ready to help with any insurance needs. Betsy goes above and beyond to ensure her clients are well-informed and comfortable with their policies. Highly recommend for anyone looking for reliable insurance services!"
"Thank you so much, Mrs. Rita, for your amazing review! We're thrilled to know you feel well taken care of with us. Insurance can be confusing, and we're here to help. We're glad you find our office knowledgeable in our field—it's what we strive for. Thank you again for your 5-star review!"
Marilyn Morris
November 19, 2024
"Melissa was very nice and knowledgeable about the insurance I needed. I am satisfied with the service I received."
"Marilyn, we are so happy you are happy! Melissa knows her insurance. She loves making sure our customers are taken care of! Thank you for taking the time to give her some love, and for the 5 stars."
Brooke Sloan
October 24, 2024
"Process was quick and simple from start to finish. The staff were super friendly and kind throughout the whole process. They're a breeze to work with."
"Brooke, thank you so much for the sweet review! We love knowing that our customers are happy with our staff, and that the process was smooth! Thank you for taking the time to leave us a review and for the 5 stars! "
Brandi Tate
October 17, 2024
"Mrs.Melissa was such a great help to me & so polite answering all my questions so patiently, I’m so happy I decided to join State Farm!"
"Brandi, thank you for leaving us such a nice review! Our team wants to answer all your questions, call us any time! Thank you again for choosing our office!"
Justin Wiggins
September 16, 2024
"Very professional and courteous. Easy to work with, the best customer service I have had!"
"Justin, wow! Great customer service is what we strive for the most. Thank you so much for the 5 Stars! We look forward to providing that same great service for many years to come!"
Pamela Jones
July 31, 2024
"Insurance representatives was very professional and did not rush me into any decision about the insurance."
"Thank you for the review and 5 stars, Pamela! I’m so glad we were able to get your insurance needs taken care of, and make the process easy for you! "
Josh Pope
July 23, 2024
"Very professional and knowledgeable...helped me get the policy that I needed...great service"
"Josh, thank you so much for taking the time to leave us a review, and for the 5 Stars! We work hard to ensure our customer service is top notch, so it makes us feel great when we hear it from our customers! "
Julian Barthel
June 20, 2024
"Was very kind and helpful explaining and meeting my needs"
"Julian, thank you for the awesome review! I am so happy we were able to help and find coverage that best fits your needs! "
Beatriz Towne
May 22, 2024
"Great customer service at the front desk and also the Agent, Melissa was very nice, kind and professional, she provided all the information I was looking for. Thank you :)"
"Beatriz, thank you so much for the wonderful review! I am so happy Melissa was so helpful and able to get you all or the information you were looking for! "
Jessica Rice
April 22, 2024
"Melissa LaDuke has been absolutely amazing and has left me we a good impression of State Farm. Her response time and dedication to answering questions and getting me what I needed was very fast and efficient. I didn't feel like they tried to oversell me on anything or put pressure on us. The rate we got was a great deal cheaper than other quotes we gotten and their coverage was just as good. Overall, I would definitely recommend."
"Jessica, thank you for such a wonderful review! I am so happy Melissa was so helpful and able to get you the coverage you need as a cost that best suits your budget! "
Tessa Wilson
April 18, 2024
"I spoke to Melissa Laduke and I requested an insurance quote for my home and 2 vehicles. She called me back within 20 minutes with the information that I requested. I was impressed with how helpful and knowledgeable she was about their products and services. State Farm offered me better coverage on my home, and vehicles at a lower rate. Changing from one company that you’ve been with for over 20 years to another company is a big decision, but Melissa made it so much easier than I anticipated. I signed my documents by email and she told me about two services that I didn’t even know they offered that I will be following up on. I appreciated her sincerity and genuine concern for me."
"Tessa, thank you for such an incredible review! I am so happy Melissa was able to help with your home and auto insurance! Change can be overwhelming so I am glad she was able to support you! Welcome to our State Farm family! "