State Farm® Insurance Agent Betsy Thomson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Jones
July 31, 2024
"Insurance representatives was very professional and did not rush me into any decision about the insurance."
"Thank you for the review and 5 stars, Pamela! I’m so glad we were able to get your insurance needs taken care of, and make the process easy for you! "
Josh Pope
July 23, 2024
"Very professional and knowledgeable...helped me get the policy that I needed...great service"
"Josh, thank you so much for taking the time to leave us a review, and for the 5 Stars! We work hard to ensure our customer service is top notch, so it makes us feel great when we hear it from our customers! "
Julian Barthel
June 20, 2024
"Was very kind and helpful explaining and meeting my needs"
"Julian, thank you for the awesome review! I am so happy we were able to help and find coverage that best fits your needs! "
Beatriz Towne
May 22, 2024
"Great customer service at the front desk and also the Agent, Melissa was very nice, kind and professional, she provided all the information I was looking for. Thank you :)"
"Beatriz, thank you so much for the wonderful review! I am so happy Melissa was so helpful and able to get you all or the information you were looking for! "
Jessica Rice
April 22, 2024
"Melissa LaDuke has been absolutely amazing and has left me we a good impression of State Farm. Her response time and dedication to answering questions and getting me what I needed was very fast and efficient. I didn't feel like they tried to oversell me on anything or put pressure on us. The rate we got was a great deal cheaper than other quotes we gotten and their coverage was just as good. Overall, I would definitely recommend."
"Jessica, thank you for such a wonderful review! I am so happy Melissa was so helpful and able to get you the coverage you need as a cost that best suits your budget! "
Tessa Wilson
April 18, 2024
"I spoke to Melissa Laduke and I requested an insurance quote for my home and 2 vehicles. She called me back within 20 minutes with the information that I requested. I was impressed with how helpful and knowledgeable she was about their products and services. State Farm offered me better coverage on my home, and vehicles at a lower rate. Changing from one company that you’ve been with for over 20 years to another company is a big decision, but Melissa made it so much easier than I anticipated. I signed my documents by email and she told me about two services that I didn’t even know they offered that I will be following up on. I appreciated her sincerity and genuine concern for me."
"Tessa, thank you for such an incredible review! I am so happy Melissa was able to help with your home and auto insurance! Change can be overwhelming so I am glad she was able to support you! Welcome to our State Farm family! "
Tamia Dandridge
April 3, 2024
"They were very friendly and helped me get everything situated with no problems at all."
"Tamia, thank you for such a great review! I am so happy we could help! "
Keith Walker
March 16, 2024
"Very friendly"
"Keith! Thank you for the wonderful review! "
Frankus Johnson
March 14, 2024
"Been with them for years Good friendly customer service. Beautiful women with beautiful hearts. I tell everyone to give them a call first."
"Frankus, you are always so sweet! We are so happy that you refer your friends and frailly to us! Great customer service is what we love to hear. Thank you for the 5 Stars!"
TD D
March 13, 2024
"Very helpful, they go above and beyond getting you insured. Nice and professional workers."
"Thank you so much for taking the time to leave us a review and for the 5 Stars! It makes us so proud to know that you feel that way about out office! We love our job, and we love to hear that our happy customers are happy. "
kim mahan
March 9, 2024
"I had a great experience and I really appreciate it"
"Kim, thank you for the great review! "
Desmond Deshaun
February 27, 2024
"and the award for “best insurance agency in town” goes to…Betsy Thomson and the rest of the lovely ladies at this office! They’re always bright and cheerful whenever you come in contact with them, whether it be by phone or in person, You can always guarantee that you’re going to be well taken care of when it comes to this agency."
"Desmond, Thank you so much for the incredible recognition! We're truly honored to receive the title of "best insurance agency in town." Your kind words mean the world to us. It's always a pleasure to serve you, and we're thrilled to hear that our team's bright and cheerful demeanor has made a positive impact on your experience, whether it's over the phone or in person. Ensuring you feel well taken care of is our top priority, and we're committed to continuing to provide excellent service. If you ever need anything, please don't hesitate to reach out."
Jocelyn O'Mealia
February 23, 2024
"Samantha has been great to work with! I needed to find new insurance coverage for our home and vehicles and Samantha was very polite, patient and helpful throughout the whole process. I was very pleased with the service received and happy I made the decision to make the switch for our family. Definitely feel like we are in good hands! ❤️"
"Jocelyn, thank you so much for such a heartfelt review! I am so happy Samantha was so helpful and able to get you the coverage you needed! "
Trent Richardson
February 22, 2024
"Friendly staff that takes care of you and prompt on claims"
"Trent, thank you for the great review! "
John Hammock
February 22, 2024
"Samantha was very helpful in getting my policy started. She stayed with the process from start to finish. I am very satisfied. 2 👍🏻👍🏻 up.. Looking forward to being apart of the family.."
"John, thank you so much for the review and the 5 stars! Samantha is pretty amazing, along with the rest of my crew. We are happy to hear you had a great experience, and we look forward to helping protect what is most important to you for many years to come!"
Sandra Brown
February 22, 2024
"Carrington is such An Awesome young lady! She really helped me without hesitation! She has such a sweet spirit! She got the job done! She is asset to State Farm! Thanks again Sweetie!💕"
"Sandra, thank you for such a wonderful review! I am so happy Carrington was able to help! "
Lataiga Porchia
February 21, 2024
"Carrington is always so helpful and willing to help me in any way that she can. I’m so grateful for her!!"
"Lataiga, thank you for such a great review! "
Gail Goza
February 21, 2024
"The best insurance company we have ever had. Melissa LaDuke is so easy to work with."
"Gail, thank you so much for such a wonderful review! I am so happy Melissa was able to help! "
adam swartz
February 21, 2024
"Fast friendly service"
"Adam, thank you for such a kind review! "
teka Thrower
February 21, 2024
"It's always a good experience when I deal with this office"
"Teka, thank you so much for the wonderful review! "
Sandy Smith
February 21, 2024
"Melissa was very helpful to me with my brother’s account after he passed away. So much so, I moved my auto and homeowners policies to State Farm."
"Sandy, I am so sorry for your lose! I am happy Melissa was able to help during such a tough time! Thank you for such a thoughtful review!"
Abby Shearer
February 17, 2024
"Melissa was AMAZING!!!!!! Please give this wonderful woman a raise 🙏 ❤️ She deserves it!!!!!!"
"Abby, thank you for the amazing review! I am so happy Melissa was able to help! "
Mary Reeves
February 16, 2024
"Melissa was so much help! I really appreciate her time and help with an old lady. Thank you for being there when I needed you 🥰"
"Mary, thank you for the awesome review! I am so happy Melissa was able to help! "
Brenda Graves
February 6, 2024
"''Great staff and great rates!"
"Brenda, thank you for the great review! "
Glenn Sims
January 2, 2024
"Excellent service. Melissa made changing my home owners insurance to State Farm quick and easy. Very knowledgeable in fully answering all questions. Great job!"
"Glenn, thank you for such a wonderful review! I am so happy Melissa was able to help! "